{"id":1927,"date":"2026-05-29T11:20:41","date_gmt":"2026-05-29T11:20:41","guid":{"rendered":"https:\/\/play-in-business.preprodwi.fr\/trampoline-parks-normandy-jump-the-adventure-with-play-in-business\/"},"modified":"2026-06-10T16:05:51","modified_gmt":"2026-06-10T16:05:51","slug":"trampoline-parks-normandy-jump-laventure-avec-play-in-business","status":"publish","type":"post","link":"https:\/\/play-in-business.preprodwi.fr\/en\/trampoline-parks-normandy-jump-laventure-avec-play-in-business\/","title":{"rendered":"Trampoline Parks \u2013 Normandy Jump: The Adventure with Play In Business"},"content":{"rendered":"<h2 class=\"p1\"><span class=\"s1\">Discover the inspiring story of Thomas Brout, founder of <a href=\"https:\/\/www.normandy-jump.fr\/trampoline-park\/\" target=\"_blank\" rel=\"noopener\">Normandy Jump<\/a>, in collaboration with <a href=\"http:\/\/playinbusiness.com\/\">Play In Business<\/a>.<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">From the field of athletics to the creation of these unique leisure spaces, his unconventional career path is a source of inspiration. Partnering with Play In Business, he was able to turn unique ideas into reality, offering an exceptional customer experience. Dive into this captivating entrepreneurial adventure.  <\/span><\/p>\n<p><strong>Enjoy the read!<\/strong><\/p>\n<h2 class=\"p1\"><span class=\"s1\">Hello Thomas, could you share your professional background with us and what led you to create Normandy Jump in Caen and Le Havre?<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">Thomas Brout: Hello, my name is Thomas Brout and I am the manager of the two Normandy Jump trampoline parks in Caen and Le Havre.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">My professional background is quite unconventional: I did not pursue my studies beyond high school, but I have always had a passion for the field of sports.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">So, I started as a development and coaching agent in athletics associations, an experience that lasted 4 years!<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Next, I worked at La Poste for 4 years before making the decision to create my own company: Normandy Jump.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Originally, we focused on urban sports, particularly stilts, but discovering trampoline parks in the United States broadened our perspective. And in 2018, we jumped into this adventure by <a href=\"https:\/\/playinbusiness.com\/comment-ouvrir-un-parc-de-trampolines\/\">opening the first trampoline park<\/a> in Caen. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Convincing the banks was a very big challenge! Why? Because we were introducing a new structure that did not yet exist. It was a unique park model, focused on an individual and personalized experience.   <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">But, after only six months, we were already considering the possibility of opening a second trampoline park in Le Havre, which opened its doors in January 2020 and was an immediate success!<\/span><\/p>\n<h2 class=\"p1\"><span class=\"s1\">How did you discover Play In Business and what was it about their approach that convinced you to work with them for the realization of your trampoline parks?<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">Thomas Brout: For our first project, we had met a trampoline park manufacturer and visited the parks they had built, but we were not convinced.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Play In Business then caught our attention. After visiting one of their <a href=\"https:\/\/playinbusiness.com\/realisations\/\">projects<\/a> in Troyes, we were won over by their transparency. <\/span><\/p>\n<p class=\"p1\">They explained to us that problems sometimes arise, but the essential thing is attentive follow-up and responsiveness!<\/p>\n<p class=\"p1\"><span class=\"s1\">This transparency built our trust because they take responsibility for their work. Furthermore, their competitive rates do not sacrifice quality in any way. <\/span><\/p>\n<h2 class=\"p1\"><span class=\"s1\">Why did you specifically choose Caen and Le Havre as locations for your trampoline parks? <\/span><span class=\"s1\">Were there any particular factors that influenced this decision?<\/span><\/h2>\n<p><span class=\"s1\">Thomas Brout: <\/span>In Caen, finding a building for a trampoline park was a challenge due to the need for high ceilings (minimum 6 meters). During an urban stilt event in Caen, we discovered a building ideally located at a highway exit, surrounded by shops and restaurants, with a bowling alley nearby. <\/p>\n<p class=\"p1\"><span class=\"s1\">This opportunity immediately convinced us!<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">As for Le Havre, I had a colleague who owned a trampoline park in Honfleur. To get there, you had to cross the Normandy Bridge. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">However, customers found it difficult to get there because the jump park was sometimes closed, and the toll was a deterrent (\u20ac10 round trip).<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Ultimately, many preferred to go to Normandy Park in Caen. I was often encouraged to open a trampoline park in Le Havre. So we jumped at the chance! This choice proved to be a resounding success: our trampoline park is very successful.   <\/span><\/p>\n<h2 class=\"p1\"><span class=\"s1\">How did the Play In Business team integrate and implement your specific ideas for the trampoline parks?<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">Thomas Brout: Our concept differs from others, which did not necessarily correspond to typical projects. In addition to that, our ideas were very precise. Therefore, Play In Business had to adapt.  <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Bertrand and Aminata provided excellent advice. They helped us turn our project into reality and reassured us regarding safety standards and the feasibility of the project. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">In the end, Play In Business understood our request and was extremely receptive to our trampoline park model.<\/span><\/p>\n<h2><span class=\"s1\">Which communication channels do you prioritize to promote your parks and reach your target audience?<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">Thomas Brout: We are very active on social networks such as <a href=\"https:\/\/www.facebook.com\/trampolineparkcaennormandyjump\/\" target=\"_blank\" rel=\"noopener\">Facebook<\/a>, <a href=\"https:\/\/www.instagram.com\/normandyjump\/\" target=\"_blank\" rel=\"noopener\">Instagram<\/a>, and TikTok.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">In addition to that, since September, we have launched a loyalty program.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">And if we manage to build customer loyalty, they will talk about us, which will promote word-of-mouth.<\/span><\/p>\n<p class=\"p1\">We occasionally organize advertising campaigns via gift vouchers or flyers, although this remains exceptional and seasonal.<\/p>\n<h2 class=\"p1\"><span class=\"s1\">Are you satisfied with the attendance at your parks? How do you evaluate the demand and the level of enthusiasm of your target audience? <\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">Thomas Brout: We are completely satisfied. We offer the experience people are looking for: a pleasant venue, a friendly team, and a personalized approach for every customer. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Furthermore, there is not much turnover, which means our customers often find familiar faces at the reception desk.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Finally, we believe in the importance of a warm and personalized experience, with small touches. That is why, for example, water is free at our parks: these small details make the difference and foster a friendly atmosphere. <\/span><\/p>\n<h2 class=\"p1\"><span class=\"s1\">Can you give us an idea of the average number of customers you welcome per week in your trampoline parks in Caen and Le Havre?<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">Thomas Brout: We welcome about 500 people per week.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">During school terms, this figure varies between 300 and 400 per week. Meanwhile, during holidays, it climbs to about 1,500. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">This shows that our packages appeal to the public. We notice a difference between school terms and holiday periods, but weekends and Wednesdays are always well-filled. <\/span><\/p>\n<h2><span class=\"s1\">What are the most rewarding moments you have experienced in connection with the creation and management of Normandy Jump?<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">Thomas Brout: The inauguration of the first park was a memorable moment.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">It was a point of pride after four years of work. Additionally, our families and friends were invited, so we were truly proud. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Also, welcoming and seeing our customers with disabilities enjoy the park is a great source of satisfaction.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Even though the COVID period was difficult, in retrospect, we are proud to have overcome those challenges and to have succeeded in keeping our trampoline parks open.<\/span><\/p>\n<h2 class=\"p1\"><span class=\"s1\">On a scale of 1 to 10, how likely would you be to recommend Play In Business to other entrepreneurs looking to create trampoline parks?<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">Thomas Brout: I would say 9. <\/span><span class=\"s1\">Play In Business stands out for their transparency, kindness, and honesty.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">These are crucial qualities for the long-term sustainability of a business.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">They do not seek to avoid problems, but to solve them. Furthermore, they reassured us regarding the <a href=\"https:\/\/playinbusiness.com\/la-securite-des-parcs-de-trampolines\/\">safety<\/a> of our trampoline parks, a paramount aspect for us and our customers. <\/span><\/p>\n<h2 class=\"p1\"><span class=\"s1\">Can you give us an overview of the future projects you are considering, whether in collaboration with Play In Business or in other areas?<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">Thomas Brout: We are in the middle of negotiations with a building owner to open a third park in Rouen by 2024.<span class=\"Apple-converted-space\"> <\/span><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">At the same time, we are refining the design and models for this trampoline park with Play In Business.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The first two parks were built by Play In Business, so it goes without saying that we wish to collaborate again for this third project.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p class=\"p1\"><em><span class=\"s1\">In the great adventure of Normandy Jump, we, Play In Business, have been the key partner in turning unique ideas into reality and offering an exceptional customer experience. If you also aspire to create an unforgettable trampoline park, discover how we can support you on your path to success. <a href=\"https:\/\/playinbusiness.com\/contact\/\">Contact us today<\/a>! <\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover the inspiring story of Thomas Brout, founder of Normandy Jump, in collaboration with Play In Business. From the field of athletics to the creation of these unique leisure spaces, his unconventional career path is a source of inspiration. Partnering with Play In Business, he was able to turn unique ideas into reality, offering an &hellip; <a href=\"https:\/\/play-in-business.preprodwi.fr\/en\/trampoline-parks-normandy-jump-laventure-avec-play-in-business\/\">Continued<\/a><\/p>\n","protected":false},"author":2,"featured_media":1928,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[43,38],"tags":[],"class_list":["post-1927","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reussites-et-temoignages","category-trampoline-park"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Opening a Trampoline Park: A Normandy Jump Testimonial<\/title>\n<meta name=\"description\" content=\"Discover the testimonial of Thomas Brout (Normandy Jump) and his advice for successfully opening your 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